Issues with 314(a) scans

Incident Report for Unit21 Multitenant US-Prod1

Resolved

This incident has been resolved.
Posted Nov 12, 2025 - 04:19 UTC

Identified

The issue has been identified and we are working on a fix.
Posted Nov 11, 2025 - 21:29 UTC

Update

We are continuing to investigate reports that 314(a) scans cannot be created for the 314(a) person and business files released on Nov. 11, 2025, due to an unannounced change in file format.
Posted Nov 11, 2025 - 19:24 UTC

Investigating

We are investigating reports that 314(a) scans cannot be created for the 314(a) person and business files released on Nov. 11, 2025, due to an unannounced change in file format.
Posted Nov 11, 2025 - 16:55 UTC